Impressions

by Cochran

You. On Twitter. 10 Tips.

Last August, I wrote a post entitled “You is #1.” At that time, I was inspired by a new Yale study which revealed that “You” continues to be the #1 most powerful word in the English language, both online and off. “You” is personal. “You” attracts customers. “You” also attracts Twitter followers and keeps them engaged.

Here are my 10 tips on how You can enjoy more success on Twitter.

1. Be yourself.

2. Use your photo. If you use a logo or other avatar, I won’t get to know you. Unless you’re @HarvardBiz or @fastcompany, without that personal touch, I’ll probably lose interest and unfollow you.

3. Use your online bio to give potential followers a snippet of information about you. Your bio can make or break whether someone wants to follow you or not.

4. Whom you choose to follow reflects on you. Be choosy, and remember, as your Twitter strategy evolves and your standards change, you can unfollow anyone at any time.

5. Tell me something about you. This doesn’t mean “Here’s my company name, what I do and please buy something from me.” Tell me something about you. “Happy Birthday to you, Mozart” tells me you’re interested in classical music. “Meet you at the live music milonga tonight at 10” tells me you’re interested in tango. “Think you’ll appreciate today’s op-ed by @NYTimesFriedman on healthcare reform” tells me even more about what interests you.

6. Ask my opinion. Show that you’re interested in me, in how I think and in the issues that matter to me. “What do you think about the new iPad? Is it just an iFad or here to stay?”

7. Ask me what I’m doing. Questions like “What are you reading lately?” or “What are you listening to on your iPod right now?” can really start the conversation.

8. Do tell me what you’re doing, but do so in a way that reveals more about you. Rather than tweeting “I overslept this morning,” a more engaging tweet might be “Stayed up way too late last night reading Roger Martin’s new book, The Design of Business. Overslept, but it was worth it.”

9. Tweet your thoughts. Sure, re-tweeting is encouraged and adding links to other people’s content is an effective strategy. But, make it a priority to regularly post your own thoughts. What is important to you right now? Share that with me. At least 20% of the time, post tweets in your own words. Let me know you can think on your own, that you have opinions and that you truly wish to foster a relationship with me.

10. And, be yourself. (Did I mention that?)

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February 3, 2010 Posted by | creativity, design thinking, social media | , , , , , , , , , , , , , , , , , , , | Leave a comment

Who Me? Use Twitter? 10 Reasons Why You Should

10 Good Reasons For Using Twitter
  1. To become a better listener
  2. To learn to say more with less
  3. To join in the conversation, globally
  4. To network, globally
  5. To allow your customers to get to know you
  6. To learn what others are saying about your company
  7. To attract new audiences
  8. To foster ideation
  9. To stay current
  10. To interact with society

Why and how do you use Twitter? I welcome your comments here or via Twitter. You’ll find me @cochrancreates.

November 13, 2009 Posted by | creativity, Marketing, Online Marketing, social media | , , , , , , , , , , | Leave a comment

My Twitter “Aha” Moment

As a marketing professional, I am regularly asked, “What is Twitter?” or “How does Twitter work?”

I’ve been using Twitter for about a month now and am learning much with each successive inbound and outbound tweet. I’ve read one of the many books on how to use Twitter effectively in business. I’ve also been talking with other Twitter users about their experiences with this social media phenomenon.

This morning, though, when I was offline, I had my first Twitter “aha” moment. It happened during my weekly business networking meeting. (Yes, the one that convenes at 7:15 a.m. each Wednesday) Turns out, that’s when I’m freshest mentally, before being bombarded by all the various messages and stimuli du jour.

When it came time to give my 30-second commercial, I mentioned my name, company name and quick list of services I provide (as usual). Next, I quoted from an article that I had just read online and how, historically, companies that continue to focus on marketing and advertising during a recession, benefit from increased market share for many years following the recession.

First, simply by passing along that information, I built credibility for Cochran Creative Group. Then, no fewer than four other members of the group tagged on to what I had said within their own commercials, agreeing with me and adding their own personal touch to what I had stated. In each case, the member publicly endorsed me by name. My credibility level was elevated within the group just by having four other members listen to what I had to say, repeat it (“re-tweet” it in Twitter-ese) and add to it. There were approximately 50 business people in the room so, assuming they were all awake, my “marketing during a recession” mention received 250 impressions! That meant 250 impressions for Cochran Creative Group within a span of a few minutes, helping to further position me as an expert in my field.

This is exactly what happens every day, tens of thousands of times, at a rate of 140 characters per tweet, among the millions of Twitter users around the world. Think about it. The possibilities are mind-boggling!

Please comment, sharing your own Twitter “aha” moment and/or how you’re embracing Twitter within your business.

September 30, 2009 Posted by | social media | , , , , , , , , , , , | Leave a comment

Is Your Brand Running Smoothly?

Even in the best economic times, every company is wise to periodically examine, refocus and retool its marketing strategy. BrandCheck, a new service offering by Cochran Creative Group, facilitates this process bringing new clarity and consistency to your branding initiatives.

During your personalized half-day BrandCheck session, we’ll explore questions such as:

  • Are you satisfied with your logo?
  • Does it reflect who your company is today?
  • Are you using it consistently across all applications?
  • Does your company’s online persona reflect the same look, feel and voice as your printed marketing materials?
  • Is your website generating the results you need?
  • Are your customers aware of your complete range of products and services?

If you cannot honestly answer yes to each of these questions, then now is the time to schedule your BrandCheck session. During your personalized, half-day session, we’ll be your guide in bringing new clarity and consistency to your branding initiatives.

Click on the BrandCheck icon at http://www.CochranCreativeGroup.com to download an information sheet.

September 15, 2009 Posted by | Marketing | , , , , , , , , , , , | Leave a comment

You Is #1

Nope, that’s not a typo.

According to the Psychology Department at Yale University, “You” continues to be the #1 most powerful word in the English language. In today’s world of on-line communication, words are more important than ever. With Twitter, for instance, you are limited to a maximum of 140 characters per tweet. What you say is still important; how you say it and which words you choose continue to be even more important.

Keep your communications personal. Try to use “you” throughout each and every day. Use “you” when you send emails, tweets and thank you notes (remember those?). Use “you” in your blog posts, in your advertising copy and in lively discussion around the lunch table.

“You” is powerful. “You” is personal. “You” is still #1.

Let me know what you think and, for the record, here are the other nine bon mots according to the Yale study:

2. Results

3. Health

4. Guarantee

5. Discover

6. Love

7. Proven

8. Safety

9. Save

10. New

August 25, 2009 Posted by | Marketing, Online Marketing | , , , , , , , , | 2 Comments

The Web Is Still In Its Infancy

Don’t believe me?

Consider this: According to the Discover Small Business Watch, April 2009, 62% of businesses (that’s right, 62%) do not yet have websites. I found this statistic almost hard to believe, but, when I got over my initial disbelief, I looked at this in a positive light.

Probably, a good percentage of that 62% are companies that desire a web presence, but have just not been able to find the right partner to get them on-line. Lucky for them, it’s becoming easier and less expensive to establish an on-line presence and, in fact, if a company has been successful over the past ten years without being on-line, that surely speaks well of the company. And, for us marketing professionals, it also means there are still many good opportunities out there.

And, now consider this: 62% of Americans (there’s that number again: 62%!) with an internet connection at home, are still using dial-up. Many American families live in rural areas where high-speed lines have not yet been made available (hard to believe, I know!) and the high cost of service where it does exist prevents many Americans from enjoying it. So, for any business attempting to drive the average American consumer to their website, it is still critically important to keep your site easy to use, uncluttered and dare I say, basic.

The web is still in its infancy. Stay awake. There is much yet to learn.

July 21, 2009 Posted by | Online Marketing | , , , , , | 3 Comments

Keeping Your Page Content Updated and Fresh

Keeping your web page content updated and fresh is critical to attracting new customers. Doing so will also give former customers and formerly tentative shoppers a reason to return to your site and buy from you. New content entices the search engine spiders to scan your site and increases the odds that your site will appear in the rankings.

Depending on your on-line goals, investing in a content management system can be an effective use of marketing dollars. A content management system gives you the power to easily update all copy, graphics and other content within your site without any programming knowledge whatsoever.

A content management system, coupled with a strong SEO (Search Engine Optimization) plan, will allow you take an active role in driving more would-be customers to your website and choosing you over the competition.

May 11, 2009 Posted by | Online Marketing | , , , , , , , , , , | 4 Comments